Account Management

Learn how to manage your account settings, personalise the experience and online information provided through resgistration, as well as to control your privacy.

F.A.Q. Centre

Have a question? Here you may find the answers for the most common questions asked by our users.

Account Management

Registration

You can access the majority of our services without having to register.

Some services do allow you to personalise your experience in some way and you will need to register to leave comments, join membership, enter competitions and subscribe to e-mail services.

By registering, we are also able to charge a premium for our advertising and make sure that it is more relevant to you. You can find out more about why your data matters to us here.

Validation

When you register with us, we will send you an e-mail asking you to validate the email address you gave us during the registration process.

The e-mail we send you will contain a hyperlink to our website verification page.

Click on the hyperlink, or cut and paste it into your browser address bar, and you will be shown a page confirming that your registration details are now finalised, and your account has been validated.

The validation process allows us to establish that the e-mail address is genuine and that you did not make a mistake when entering it.

It is essential that we have your correct e-mail address in case we need to contact you.

You need to respond to the validation message within seven days.

Session

If you tick the “Remember Me” box on our sign-in form, we will use a cookie so that when you visit the site on the same computer, you are automatically signed in.

We do not recommend that you tick this box on shared computers or on computers in public places like libraries or an internet cafe.

Usernames

We strongly believe that one of the best ways of promoting good online community behaviour is to provide people with an identity that can be consistently recognised by the community. It also means we can provide you with a profile page that keeps a stable human-readable URL.

You will be able to change your username if you see an option to do so on your profile. The username can only be changed once. So please think carefully before making your change. Also, at this time, it is not possible to change usernames for profiles.

Passwords

If you have forgotten your password, you can ask for it to be reset.

Click “Lost your password?” on our sign-in form, enter your e-mail address, and we will send you instructions by e-mail on how to reset it.

Privacy

All websites need to know your IP address in order to be able to send information back to you when you request a web page.

At the time you register with us, we keep a record of that IP address.

We log IP addresses in order to keep track of any misuse of our sign-in and registration system.

We will store your registration data and information about the services you have requested.

For example, the comments you have posted, and the e-mail services you have signed up for.

Your dashboard is a place where you can view and control the data that we retain about you for the usage of our website.

Privacy Policy – Our privacy policy explains why we collect data from our users, how we use it, and what your legal rights are.

Terms of Service – Our terms of service is a legal document explaining the terms under which we provide our website to users and what you can and cannot do while using the website.

Deleting

At this time it is not possible to delete accounts.

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